Privacy Policy

LxL Performance (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Policy explains:

• What information we collect
• How we use it
• How we store and protect it
• When it may be shared
• Your rights under GDPR (EU/UK) and CCPA/CPRA (California)

By using our website, booking a service, or communicating with us, you agree to the terms of this Privacy Policy.

We collect only the information necessary to provide our services.

a. Information You Provide

• Name
• Email address
• Phone number
• Vehicle details (year, make, model, modifications)
• Booking preferences
• Messages or notes you submit
• Billing details when paying for a service

b. Information Collected Automatically

• IP address
• Device type and browser
• Pages visited
• Time spent on site
• Interaction with forms and buttons
• Cookies and analytics data

c. Information from Third Parties

We may receive information from:

• Google (analytics, maps, search)
• Payment processors
• Social platforms if you interact with our profiles

We use your data to:

• Provide quotes, estimates, and recommendations
• Schedule appointments
• Communicate about your service or booking
• Deliver tuning, calibration, and suspension services
• Improve website performance and user experience
• Respond to messages and customer support requests
• Comply with legal obligations

We process your information under the following lawful bases:

• Performance of a contract — when scheduling or completing a service
• Consent — when you opt into SMS or email communications
• Legitimate interests — improving our services and preventing fraud
• Legal obligation — tax, accounting, or regulatory requirements

We only share data with trusted service providers that enable our business to operate, such as:

• Appointment booking tools
• Email & SMS providers
• Payment processors
• Website hosting and analytics tools

These partners are required to safeguard your data and cannot use it for their own purposes.

We use industry-standard technical and organizational measures to protect your information, including:

• SSL encryption
• Secure hosting environments
• Access controls
• Firewall and intrusion monitoring

We retain your information only as long as necessary for the purposes described above.

Under GDPR (EU/UK), you may:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Request data portability
• Withdraw consent at any time

Under CCPA/CPRA (California), you may:

• Request to know what data we collect
• Request deletion of personal data
• Opt out of data sharing or sale (we do not sell data)
• Request correction of inaccurate data
• Request a list of third parties your information is shared with

To submit a request, contact:
📧 info@lxlperformance.com

We respond to verified requests within legally required timeframes (typically 30–45 days).

We use cookies for:

• Essential website functions
• Analytics (Google Analytics)
• Performance tracking
• Improving user experience

You may disable cookies at any time in your browser settings.

If you opt into SMS or email updates:

• You can unsubscribe at any time
• Standard message and data rates may apply
• Messages may include service updates, reminders, and support communications
• You will never receive marketing messages without explicit consent

Our services are not intended for children under 16.

We do not knowingly collect information from minors.

If you are located outside the United States, your information may be transferred and processed in the U.S. using secure, compliant systems.

We may update this Privacy Policy occasionally.

The latest version will always be available on this page.

For questions or privacy requests: